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  • CS CENTER

    0000-0000
    Monday - Friday
    from 11:00 to 18:00
    lunch 12:00 to 13:00
    Free day - Sat&Holidays

    우리은행 / 임소희
    1002-329-806113
    paypal address
    soh_2@naver.com

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    1. Home
    2. Help

    Help

    How to join

    Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

    How to order

    Order is processed as below:
    Step 1: Search for products.
    Step 2: Add products to your shopping cart.
    Step 3: Log in with a member ID or non-member order.
    Step 4: Fill in the order form.
    Step 5: Proceed with payment.
    Step 6: Complete the order and you will see the order number.

    Shipping

    • Shipping Method : Parcel Service
    • Shipping Area : All Region
    • Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
    • Delivery Time : 15 - 20 days

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    Returns & Exchanges



    All made by hand. The same mold may be slightly different. Please think carefully and pay.


    ***We do not accept return(s) if:


    -Exchange due to fine spots and putting lines

    -Depending on the shooting and the monitor may differ from the actual color
    -the products are damaged due to your mishandling
    -your return request is not approved by our staff
     

    Refunds

    It takes 3-5 business days to issue a refund for a returned or cancelled order.
    Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

    Other

    Pending period for reward store credit:
    Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

    Requirements:
    If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
    The maximum store credit you can spend on one order is “max_mileage.”

    Cancellation of store credit:
    Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.

    @sohi_004